Terms and Conditions
1. Introduction
Welcome to Brayford Press Ltd. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must not use our services.
2. Definitions
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"We," "us," and "our" refer to Brayford Press Ltd, registered at Unit 6, Monks Way Industrial Estate, Lincoln.
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"You" and "your" refer to the customer or user of our services.
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"Order" means any request for products or services placed with Brayford Press Ltd.
3. Placing an Order
3.1 All orders must be submitted via our website, email, or in person.
3.2 It is your responsibility to ensure that all details provided in the order, including specifications, artwork, and quantities, are accurate and complete.
3.3 Orders are subject to acceptance by Brayford Press Ltd. We reserve the right to decline any order at our discretion.
4. Payment Terms
4.1 Payment must be made in full before production begins unless otherwise agreed in writing.
4.2 We accept payments via bank transfer, debit/credit card, or any other method specified on our website.
4.3 Late payments may incur interest charges at a rate of 2% per month.
5. Production and Delivery
5.1 Production times are estimates and begin once the final approval of artwork and payment has been received.
5.2 Delivery dates are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control, such as courier delays or unforeseen production issues.
5.3 Delivery charges are specified at the time of ordering. Additional charges may apply for expedited or international shipping.
6. Proofs and Approvals
6.1 We provide digital proofs for approval before production. It is your responsibility to carefully review all details, including layout, colours, text, and images.
6.2 Once you approve the proof, we are not liable for any errors or omissions that were present in the approved proof.
7. Returns and Refunds
7.1 If you are dissatisfied with the product due to defects or errors attributable to us, you must notify us within 7 days of receiving the order.
7.2 We may request photographic evidence or return of the defective products for inspection before processing a refund or reprint.
7.3 Refunds or reprints are issued at our discretion and do not apply to:
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Errors in customer-supplied artwork or specifications.
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Minor variations in colour, size, or finish that are within industry standards.
7.4 Custom products are non-refundable unless defective.
8. Customer Responsibilities
8.1 You must provide accurate artwork, designs, and specifications. We are not responsible for errors resulting from incorrect or incomplete information provided by you.
8.2 You must ensure that your materials do not infringe upon any copyright, trademark, or other intellectual property rights.
9. Intellectual Property
9.1 All designs, templates, and materials created by Brayford Press Ltd remain our intellectual property unless otherwise agreed in writing.
9.2 You warrant that you have the necessary rights to any materials provided to us for production. You agree to indemnify us against any claims arising from the use of such materials.
10. Limitation of Liability
10.1 Our liability for any claim arising from your order is limited to the value of the order.
10.2 We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
11. Privacy Policy
11.1 We collect and process your personal data in accordance with our Privacy Policy, available on our website.
12. Force Majeure
12.1 We are not liable for delays or failures to perform our obligations due to events beyond our control, including natural disasters, strikes, or supply chain disruptions.
13. Governing Law
13.1 These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms and Conditions
14.1 We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
15. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Brayford Press Ltd
Unit 6, Monks Way Industrial Estate, Lincoln
Email: brayfordpress@gmail.com